Privacy Policy

Effective Date: 29 April 2025
Reviewed: 29 April 2025
Next Review Due: April 2026

1. Introduction

E.H Education is committed to protecting your privacy and ensuring your personal data is handled responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR).

This policy explains what personal data we collect, how we use it, and your rights in relation to it.

2. Who We Are

E.H Education
Market Place, Easingwold
York
YO61 3AL

If you have any questions about this policy or your data, please contact us using the details provided on our Contact Us page.

3. What Data We Collect

We may collect and process the following personal data:

  • Names of students and parents/guardians
  • Contact details (address, email, phone number)
  • Date of birth and school information
  • Academic records and tuition details
  • Payment information (we do not store full bank details)
  • Staff CVs, references, DBS checks, and employment records

4. How We Use Your Data

We use personal data to:

  • Deliver our tuition services
  • Communicate with parents, students, and tutors
  • Manage timetables, bookings, and payments
  • Maintain accurate records for safeguarding and legal purposes
  • Meet our obligations under education and employment laws

5. Legal Basis for Processing

Our use of personal data is based on one or more of the following legal grounds:

  • Contract: to deliver tuition services
  • Legal obligation: to comply with laws and safeguarding duties
  • Legitimate interests: to operate and improve our services
  • Consent: for optional communication such as updates or marketing (where applicable)

6. How We Store and Protect Your Data

  • Data is stored securely in password-protected digital systems and locked physical files
  • Access is restricted to authorised personnel only
  • We take steps to prevent loss, misuse, or unauthorised access to data

7. Sharing Your Data

We do not sell or rent your personal data. We may share it:

  • With service providers who support our operations (e.g. payment or email systems)
  • With regulatory bodies or safeguarding partners where legally required
  • With schools or local authorities, only when necessary for a child’s welfare

8. Data Retention

  • Student records: typically kept for 2 years after tuition ends
  • Financial records: kept for 6 years for tax and accounting purposes
  • Staff records: retained for up to 6 years after employment ends

9. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data where appropriate
  • Object to or restrict how we use your data
  • Withdraw consent for optional uses at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

10. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on our website. We recommend checking it periodically to stay informed.